Latitude Law has invested in a bespoke client portal so that every individual and corporate client can securely share their confidential documents with their lawyers, rather than relying on hackable email accounts. Using One-time Passcode technology, each client is given access to their own dedicated portal, available via mobile or desktop.
The portal provides a bespoke list of required documents and clients can simply drag & drop their documents into the various folders. Clients are readily able to track their provision of documents as well as provide personal information relevant to their case via a personally tailored questionnaire. In addition, clients can communicate directly with their caseworkers about their documents via the in-portal chat feature.
Clients welcome the security that this dedicated portal provides, as well as its ease of use based on the system’s intuitive features. Having been designed, developed and tested by the entire Latitude Law team, clients can be confident that the portal suits their needs. It is testament to the portal’s useful and wide-ranging benefits that it was a finalist in the prestigious 2023 LexisNexis legal awards under the category of Legal Supplier Innovation, and is shortlisted for Best Innovation at the Private Client Modern Law Awards 2023.